Frequently Asked Questions
On this page:
- I do not remember my password…
- I do not have access to my old email address…
- Why do not all my works show up?
- How can I get more of my works listed?
- There is a misspelling in description of a document…
I do not remember my password, how can I get it?
Request an email with your password being sent to you. Click here to do that. This won’t work if the email you used when registered does not work anymore.
I do not have access to my old email address, how can I get a password reminder?
to change the email address for you. Please provide old and new addresses. We may ask for additional evidence to check for the validity of this address change.
Why do not all my works show up?
There can be various reasons: they are not in the database at all, the publisher provided faulty data, or your name variations are not appropriate.
What is in the database? Have a look at the collections page.
Faulty data — Data we get from publishers may contain different kinds of errors and inaccuracies, including typos in author names. It makes finding such works automatically difficult. But you may try manual search and try finding your works by its title.
Name variations — Name variations exist to help research profile’s automatic search find all your works that are in the database. You should have a proper set of name variations listed (once logged in click on “NAMES”). Indeed, publishers do not have a consistent way of referring to authors. For example, John Edgar Smith may be listed as:
- John Edgar Smith
- John E. Smith
- John Smith
- J. Smith
- J. E. Smith
- Smith, John Edgar
- Smith, John E.
- Smith, John
- Smith, J.
- Smith, J. E.
not counting misspellings. If you fill the first, middle, and last name fields on the name variations page, and then click on the “suggestions” button, you should have a good set of relevant variations. Do not forget to “save”.
How can I get more of my works listed?
You can not directly submit material to us. You can encourage the publishers of your work to send us data about all the papers they publish. We link back to their sites for details. We also encourage you to use your institutional repository to submit work there. We will soon be harvesting data from such repositories.
There is a misspelling in the description of a document. Whom do I report it to?
Data we get from publishers may be incomplete or inaccurate. If you discover a misspelling or another inaccuracy in description of a document, go to its details page and find the technical contact email. Send your corrections to this technical contact.